Terms of Service and Privacy Policy

1. Service description

Welcome to GRANDI-AI, operated by Grandi AI Inc. By registering, logging in, accessing, or continuing to use GRANDI-AI, you acknowledge that you have read and agreed to these Terms and the rules published on the platform. GRANDI-AI provides AI image generation, editing, enhancement, restoration, and related supporting services.

Artificial-intelligence technology is probabilistic, uncertain, and limited. Outputs may contain errors, bias, omissions, similarities, distortions, or results that do not meet expectations. The platform does not make an absolute warranty regarding authenticity, accuracy, availability, merchantability, fitness for a particular purpose, or non-infringement.

2. Rights in and authorization of input content

You retain your existing rights in uploaded materials, reference images, prompts, text, and other input content to which you lawfully hold rights. You represent that you have lawful rights or the necessary authorization for content you upload, enter, edit, publish, or process. You must not upload, enter, or share any content you are not entitled to process, including unauthorized personal information or confidential information, including but not limited to trade secrets.

Assess the risks before uploading unpublished designs, client project files, or other highly sensitive business materials. If you choose to upload them, you confirm that you have obtained the required authorization and accept the corresponding risk.

You grant GRANDI-AI a non-exclusive, limited license to use input content only as necessary to process tasks, store and display history, diagnose faults, perform security audits, meet retention obligations, and provide customer support.

3. Rights in output content

GRANDI-AI does not claim copyright ownership of user output. Copyright in an uploaded original remains with you or its original rights holder. Subject to applicable law, these Terms, and the rights of others, you may use content generated or processed through the platform. Whether an output qualifies for copyright protection and the scope of any rights depend on your creative contribution, the rights status of source materials, originality, and applicable law. Tasks using a third-party API model are also subject to that provider’s rules. The platform does not promise that a user automatically owns complete copyright in every output.

4. Lawful use, intellectual property, and confidentiality

• You must not use the platform for unlawful activity, infringement, fraud, misinformation, impersonation, abusive automation, system attacks, or conduct that harms the platform, other users, or third parties.
• You must not upload or process unauthorized faces, voices, likenesses, trademarks, works, trade secrets, client data, contracts, medical records, financial information, or other highly sensitive material.
• If a third party asserts a claim concerning content you upload, enter, generate, publish, or use, you are responsible for handling that claim and bearing responsibility under applicable law. You are also responsible under applicable law for losses caused to the platform or relevant parties.

5. Third-party API models

For these Terms, “third-party API models” means the NanoBanana and GPT-Image series. When you actively choose one of these models, relevant materials, instructions, and necessary data are transmitted to the corresponding third-party service provider for processing and are subject to the rules applicable to that model. The platform cannot provide an absolute guarantee regarding data security, service stability, output quality, availability, compliance, or intellectual-property risks within a third-party processing path.

6. Service changes, suspension, interruption, and termination

GRANDI-AI may adjust, limit, suspend, interrupt, or terminate some or all services because of maintenance, upgrades, network faults, third-party service failures, changes in law or regulation, regulatory requirements, or operational needs. Where appropriate, we will provide notice through announcements, in-product messages, or another reasonable method.

If you engage in unlawful or non-compliant conduct, become the subject of an infringement complaint, maliciously abuse the service, attack systems, make abnormal bulk calls, or otherwise harm the lawful rights and interests of the platform, other users, or third parties, the platform may issue warnings, restrict functionality, suspend service, remove relevant content, freeze or close accounts, terminate service, and retain relevant records as appropriate. Where unlawful or criminal activity is suspected, the platform may report the matter to the relevant authorities and cooperate with investigations in accordance with law.

7. AI labels, deletion, and security incidents

To meet legal, regulatory, or governance requirements, GRANDI-AI may add visible or invisible labels, watermarks, source notices, or other compliance markings to generated or edited content. You must not maliciously remove, alter, obscure, forge, or conceal those markings.

You may delete historical task cards using platform features. When a deleted card’s images are no longer referenced by another task, we will clean them up within 24 hours. Images still referenced by other tasks enter cleanup after those references end. Complete deletion of related data may reasonably be delayed by caching, backups, log retention, dispute handling, legal obligations, or third-party processing paths.

If a personal-information leak, alteration, loss, or similar security event occurs or may occur, the platform will take remedial action and notify authorities and users as required by law.

8. Minors

GRANDI-AI is primarily intended for adults. If you are under 18, you should read, understand, and use the service only under the supervision and guidance of a guardian and with the guardian’s consent.

If we discover that a minor is using the service or providing personal information without guardian consent, we may restrict functionality, suspend service, and, after verification, delete or anonymize relevant information.

1. Information we may collect

GRANDI-AI is operated by Grandi AI Inc. When you register, log in, or use GRANDI-AI, we may collect account information; images, text, prompts, and reference materials you submit; generated or processed results; history and preferences; and device information, access logs, operation logs, and error logs necessary for stable operation.

2. Cookies and local storage

We may use cookies, local storage, or similar technologies to maintain login state, save preferences, improve access, and protect service security.

You can manage or clear this data through browser or device settings, but doing so may prevent some features from working or affect account-security verification.

3. How we use information

• Process image-generation, editing, enhancement, and restoration tasks.
• Display results, history, and related account features.
• Perform credit billing, order verification, fault diagnosis, performance optimization, and security protection.
• Handle support requests, infringement complaints, reports, appeals, and dispute records.
• Meet legal, regulatory, and platform-governance obligations.

GRANDI-AI does not use your uploads or generated results for AI model training or other unauthorized purposes.

4. Information sharing and third-party processing

We do not share personal information or task content with unrelated third parties unless required by law, necessary to provide the service, or initiated by your selection of a third-party API model.

Under this Policy, “third-party API models” means the NanoBanana and GPT-Image series. When you use a third-party API model, the corresponding third-party service provider independently processes the relevant materials, instructions, and necessary data, subject to the rules applicable to that model. The platform will endeavor to select suitable services but cannot guarantee absolute privacy within third-party processing paths or assume all associated processing risks on your behalf.

5. Retention and deletion

We retain information for the period necessary to fulfill its processing purpose, taking into account account status, functional requirements, history display, support, security audits, dispute handling, log retention, and legal requirements. You may delete history through platform features or contact us to request action regarding relevant data.

When you delete a task card and its images are no longer referenced by another task, we clean up those images within 24 hours. Images still referenced enter cleanup after those references end. Information required for law, regulation, security audits, disputes, logs, backup recovery, or third-party processing may remain within the necessary scope or be anonymized.

6. How we protect information

We use reasonable security measures, including encrypted transmission, access control, permission management, log auditing, vulnerability remediation, and necessary monitoring.

You understand that the internet environment and third-party services are not absolutely secure. Do not upload highly sensitive personal information, such as identity documents, financial account information, or medical records. You also must not upload trade secrets, client lists, or similar content unless you are authorized to process it. Carefully assess the risks before uploading highly sensitive business materials such as unpublished designs.

7. Personal-information security incidents

If a personal-information leak, alteration, loss, or another security event that may affect your lawful rights and interests occurs or may occur, we will immediately take remedial measures and promptly notify the relevant authorities and users as required by applicable laws and regulations. A notice generally describes the basic facts of the event, its likely impact, measures taken or planned, steps you can take to mitigate harm, and contact details.

If individual notice is impractical, we will provide information through an announcement, in-product message, email, or another reasonable method.

8. Your rights

To the extent permitted by law, you may access, correct, supplement, or delete relevant information; request account closure; withdraw certain consent; or object, complain, or report concerns about personal-information processing.

You can manage relevant information yourself using available platform features, or email contact@grandiai.com to submit a request. To protect the account, we may require identity verification. We generally respond or provide a handling update within 15 business days.

9. Protection of minors’ information

GRANDI-AI is primarily intended for adults. If you are under 18, use the service and submit personal information only under a guardian’s supervision and guidance and with the guardian’s consent.

If we discover personal information collected from a minor without guardian consent, we will verify the situation and promptly delete or anonymize the data or restrict relevant functionality. Guardians may contact us using the details in this Policy.